My intray for purchases is not available this morning. I can access through web version, just not desktop.
Is this a fault across the board or is just me?
Hey @DonnaLee1972 @Heidi1212
The team were able to release a hotfix last night to address this issue. Service should now be restored, thanks for your patience whilst we worked to resolve this.
Hi @DonnaLee1972, @Heidi1212,Thanks for raising this. Our team is aware of an issue with the In Tray, and we’re currently working on a fix. For updates, you can visit our Status Hub page.
We’re sorry for the inconvenience this may cause, and thanks for bearing with us while we work on it.
Regards,Earl
We are having the same issue, the uploaded documents can be accesses on the web version but on the desktop is says "Error failed to load In Tray Documents. Try again later" and there's nothing in there. Have cleared the caches and reset MYOB but didn't help. Is this a reported issue and when will it be rectified as being EOM its the worst time, thanks
Self-help & Learning
Level up your skills and find answers across all MYOB products
Help Guides
MYOB Academy
