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Westpac Credit Card feed

bettings

What's happening with the Westpac Credit Card feed?

Since 23rd July 2026 the reconciliation is out of balance by the amount of the activity (or "Net Change").

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Princess_R

Hi @Kat_Beeton,

I get that you're having trouble with your bank feeds. To help us take a closer look at your specific account, please drop us a support ticket through My Account. That way, our team can jump right in and investigate.

Cheers,

Princess

Kat_Beeton

I'm having the same issue!

Genreve_S

Hi everyone,

Thanks for flagging the balance issue with Westpac. I went and checked, and similar reports suggest the Westpac credit-card feed balance may not be updating, even when transactions are still coming through. Please compare the feed with your Westpac statement and contact our support team to check your specific feed. I’d avoid changing completed reconciliations or cancelling and reconnecting the feed until it’s been checked.

Regards,
Genreve

DS196

I came here looking for an answer to the same problem!