Is anyone having an issue with desktop MYOB continously dropping out? This started happening last week and has dropped out every 5-10 minutes this morning. There is no issue while using the web browser MYOB.
Hi @HayleyBrett,
Great to hear the browser version is working fine. That daily 5-to-10-minute drop definitely isn't ideal. It’s a bit strange, though, as we haven't seen any reported desktop issues today.
To start, could you try clearing your AccountRight cache and checking that you’re on the latest update? You can also follow the steps in this troubleshooting guide. If the issue keeps happening, please get in touch with our support team through our Contact page so they can take a closer look at what’s causing the interruptions.
Cheers,
Princess
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