Monthly Statements

michlee

Is anyone else having a problem trying to email customers statements, I check all the boxes down the side to select the ones I want emailed which has always put the first email address in and click send - the email address clears out and MYOB tells me it needs a email address 🙈

 

Isaiah_C

Hi @michlee,

 

Thanks for flagging this, that’s not ideal. Please make sure each customer you select has an email address saved on their customer card. You can also type the email address directly into the Email Address field. If you’re still having trouble, try clearing your AccountRight cache and then send the statements again. 

 

Regards,

Sai