If you use bank feeds with an offline MYOB AccountRight company file, you’ll need to move your file online to keep receiving transactions automatically.
From 7 December 2026:
- Bank feeds will stop working in offline AccountRight files.
- Bank feeds in online files will continue as usual.
- The Get Bank Transactions button will no longer be available in online or offline files.
We’re retiring older offline technology that no longer meets today’s standards. Moving files online gives your clients access to ongoing product improvements, with better performance, reliability and security.
Keep your bank feeds working
Move your company file online before 7 December 2026 using the latest version of AccountRight PC Edition. Once your file is online, transactions from your current bank feed(s) will continue to appear automatically.
Moving a file online requires a subscription. If the file already has a subscription, there’s no extra cost to move it online.
When moving a file online, keep the same serial number and file name. This helps the existing bank feed carry across automatically. If either changes, the feed will need to be reconnected.
If you choose to remain offline, you can continue using your company file, but you'll need to manually upload bank statements instead of receiving transactions automatically through bank feeds. However, we recommend moving your file online so you can continue using bank feeds. Offline access relies on older technology and isn’t our recommended way to work. It’s a temporary option and will stop working in the near future.
For step-by-step instructions, see our help article: Move your company file online.
