EOFY Finalisation

Question

Hi Support,&nbsp;&nbsp;Payroll activity report and payroll register report are matching up perfectly but STP reports are not matching up via EOFY Finalisation tab.&nbsp;&nbsp;When I try to submit updated events to the ATO, below is the error I get.&nbsp;&nbsp;How can I fix this problem of submitting updated info to the ATO and also, upon submitting if the info is not matching, where could be the problem?&nbsp;Thanks.

isaiah_c · Answer

Hi FarazJafri24,
&nbsp;
Thank you for the post. We've made some adjustments to your file on our end. Could you please reprocess it and let me know if it resolves the issue?
&nbsp;
Regards,
Sai
&nbsp;

farazjafri24 · Answer

Hi Sai,&nbsp;&nbsp;The problem still persists and we can't send updated events to the ATO yet.&nbsp;&nbsp;Can you please have a look at it again? It's kind of now become urgent.&nbsp;&nbsp;Thanks.Faraz

isaiah_c · Answer

Hi FarazJafri24,
&nbsp;
If this is the case, for quick assistance, please reach out to our live agent through our virtual assistant MOCA or submit a support request via MyAccount.
&nbsp;
Regards,
Sai
&nbsp;

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