IRD Data Feed
Since Inland Revenue have moved to their new system we have not received any data. The download history is showing the it is running at the scheduled time and it is passing since 26 April but has ye...
Forum Discussion
We are having the same issue can someone please advise if this is an IRD or MYOB issue and when and how it can be fixed .
I dont' seem to be able to access the Client IRD data refresh in Tax Manager against a client. How do I fix this as have had the upgrade on Tuesday and setup through mainteance map the IRD and client list which says all ok.
Hi everyone,
Sorry about the delay with getting back to your post.
Please find below instructions from our Support team on how to ensure the IRD Download works:
- MYOB is on version 2019.0 Service Pack (Service Pack update was release on Monday last week, which is 6th May). To check if MYOB AO/AE is on right version, please click on http://help.myob.com/wiki/x/Y4k6Ag, and check the Post Installation Section.
- Agency is linked to MYOB at IRD, more instruction on how to do that, please see http://help.myob.com/wiki/x/eYo6Ag.
- The automatic schedule downloading time needs to be in between 11AM to 6:30PM.
Do let us know how you go with this. If you continue to have issues, it would be best to contact our phone support team for further assistance.
Hi Suji
Are you sure the downloads are available now?
Yesterday MYOB said that there is still an issue with the data coming from IRD.
Can you please actually let us know when this problem (at IRD side) has been fixed.
Rather than trying your suggestion, wasting time, and still getting no data.
Thank you
IRD Message: Client not linked
We have been experiencing issues with our data feed from Inland Revenue. When I do a client IRD data refresh I then get a message to say client not linked and tax management shows that the accounts are now on hold at IRD. This has happened every time a data refresh has been done for an individual client.
I have filed a 2018Tax Return through E file and showing as accepted assessment and yet when I logged onto IRD website and checked the return status it was showing as on time processed in the summary and then in the periods as overdue.
I am at the point where I don't trust the data in Tax Manager and and more so not trusting information on IRD website.
Am I the only one experiencing these issues.
hi Janeharkz
I have also experiencing this issues as well, have you find a solution to fix it yet?
