Printing or emailing customer statements showing incorrect ageing
I have attached 2 statements (same customer) with two different statement dates. As you will notice the ageing has changed from current(statement date 30-11-20) to 30 days overdue(statement date 1-12-20). The ageing report shows all the ageing correctly with invoice 30-11-20 and ageing date 1-12-20. Can someone explain why the ageing is showing incorrectly when statement date is 1-12-20 (one day after invoice date). All help and suggestions are appreciated. Many thanks Regards BarrySolved
Statement showing what should be "overdue" as "current
I have just tried to print and email February statements, and when reconciling, ive noticed that the customers I have who are on 30 days end of month terms, who have december invoices still outstanding, are showing as current. They should be showing at 30+ overdue, meaning they would be due end of January, now that its end of Feb its still stating current. This has happened for quite a few customers - is there any way to fix, or any reason why its happened?