Not Responding

[Deb14]

Just wondering if anyone is having trouble loading Accountright, all I have been getting is "not responding"??

[lspa]

yes same issue here however the status.myob page shows 0 affected..... (yeah right!)

[Eddie24]

Same here. AccountRight windows client timed out, web app no response.

Checked MYOB status all green, no scheduled maintenance.

Called support out of business hour... Hopeless

[lspa]

i am getting: "Something went wrong

If the issue persists, contact MYOB support"

[PammyO]

I can't getin either, it kicked me off now constantly saying not responding.. so frustrating!

[Eddie24]

Our cloud service provider is experiencing a major outage affecting the Australia East region. We are working with them to restore our services as fast as possible.

CREATED –  Identified

30/08/2023 08:41:00PM AEST

Finally, something

[Queensport]

Any idea when this will be fixed?

[Deb14]

This is frustrating I just managed to get onto one online file but not the other.  Then my first file dropped out.

[Earl_HD]

Hi @everyone.

Thank you so much for your post and welcome to the Community Forum! I'm sorry to hear that you were not able to access your account. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. I'm pleased to inform you that our services have been fully restored following the recent Microsoft Azure outage. Both Essentials, AccountRight Live, and MYOB Business are now operating as usual. 

We apologize for the inconvenience caused as a result of this outage and thank you for your patience as we’ve worked to resolve this issue.
 

Please do let us know if you're still having this issue for us to investigate further.
Regards,
Earl