2022/23 Help with reconciling YTD verification against payroll reports

[wendyb3]

Hi,

I have about ten staff out of 50 who I cannot reconcile to the YTD verification report. The two payroll reports match.

The ten staff who do not match are terminated employees, but I have terminated staff that do match. I have tried unticking the inactive box and completed a $0.00 payrun and sent it to ATO. But that hasn't seemed to help.

Can you please suggest some other options for me so I can have this completed as soon as I can. I thought maybe I have doubled up sending the STP files to the ATP when I didn' need too? If I had made an error  and had to redo the pays for some staff? 

Any thoughts? Your help would be appreciated.

Wendyb

[Princess_R]

Hi @wendyb3 

Thank you for your post.

Can I confirm if your payroll register (detail) and payroll activity (detail) reports are match, for the affected terminated employees? If yes, you'll need to run a Payroll categories >> Payroll Summary report. This report will give you a list of call payroll categories used for the period you run it for. We need to check the category causing the issue.  Once you find out the error you can now correct it and send an update event to your STP reports.

Please let me know how you go about this. 

Cheers,

Princess