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December 2022
December 2022
Hi there,
I have one employee who has used up all of their TIL accrual. When I run the entitlement report from 1st July, it shows the correct balance of zero, but when I run the report weekly/monthly it still shows a TIL balance. Their employee card also shows a zero balance.
How can I fix this?
December 2022
December 2022
Hi @Brooke001,
Thanks for your post. If you run the Entitlement balance detail report, does the figure appear correctly or incorrect ?
Cheers,
Melisa
MYOB Community Support
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December 2022
December 2022
Hi Melisa,
The detailed report shows the correct figure.
January 2023
January 2023
Can someone help me get this fixed please?
January 2023
January 2023
Hi @Brooke001,
Apologies for the delay in my response. I've had a look into this, the report is displaying correctly. The Entitlement balance summary report will show the total hours and value of accrued entitlements for the selected period. The carry over will always appear in the opening hours column.
For example if a pay run for time in lieu taken was recorded in October, this won't appear in the November period report.
Cheers,
Melisa
MYOB Community Support
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