No Date Of Birth or TFN for STP

[Basketball]

Hi there,

We had an employee who lasted only a day, he was paid for that one day.

He was provided with paperwork to return to us (including request for DOB & TFN declaration), but this was never received as he never returned

Now prepping for EOFY payroll and noticed the following in payroll & and for this employee card:

- realised this employee has finished and no term date entered as yet, error code received when trying to enter termination date in STP

• A field contains invalid data (such as letters in numeric or date field). (ATO error code: CMN.ATO.GEN.XML03)

- Checked employee card and there is no TFN or DOB on file, not even NO TFN code of 000 000 000

- therefore checked Payroll reporting centre for STP report for the day he was paid and says accepted with errors:

• A field contains invalid data (such as letters in numeric or date field). (ATO error code: CMN.ATO.GEN.XML03)

I understand we could add the code 000 000 000 and send a pay event, but wondering if it wants the DOB as well and we don't have it

Any work arounds available please?

I believe our payroll manager has tried to contact this employee but no luck

Thanks

[Sam_R]

Hi @Basketball,

Thank you for your post, however, sorry to hear of this awkward situtaion. It does make it especially difficult when the employee is out of reach. 

A D.O.B is an ATO requirment when submitting STP reports, and I am unable to advise what to enter in this instance. I would recommend speaking with an ATO rep to see what their process is in this situation.

Another member of this community may have also been in a similiar situation and could possibly advise what they did in their situation. 

If there is anything else I could assist with, please do let me know.