Pay Superannuation

[tammytao0728]

Hi, I have fixed incorrect super from previous months by making correct entries for one employee. Now it shows negative amount for her. But it doesn't allow me to process it in pay super. I have figured that it is only able to process when her super is positive amount. However, she terminated since December so we won't process her super anymore. What should I do to process it?

Kind regards

[CloverQ · Accepted solution]

Hi @tammytao0728 

You are correct that negative amounts alone cannot be processed/recorded via Pay Superannuation. 

If no actual payment is required to be paid out, you can consider clearing the super payment via Pay Liabilities instead. Simply go to Pay Liabilities, set the Liability Type to Superannuation, tick the negative amount then record the payment. It will result the amount being deposited into the selected bank account. 

Please feel free to let us know how you go, and if you have any further questions.