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July 2022
July 2022
Hi
I was quite new to payroll and had to pickup another file from the 1/4/2022. I am now trying to finalise the end of year reports to to EOFY Finanalisation report and all the pays I have done from the 1st of April are not showing on this report. They are showing at the ATO end correct, the Payment Summay and Payment summary verification report is correct. What have i missed that they are not showing on the EOFY single touch finalisation report?
July 2022
July 2022
Hi @staceyd2,
Thank you for your post.
We'd have to investigate your verification report further to answer your query, however, please note that it is the Employee's Individual Summary of Payments report that is submitted to the ATO when you finalise, so if these are reflected correctly for each employee, you can finalise them.
Do let me know if you require further assistance with this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
July 2022
July 2022
No the individual amounts are incorrect as well. I know what they. It was all in the original processing of the pay. I changed it from a Salary rate to an Hourly rate. It never carried the Gross amounts into the Gross Amount payable. that is what i am hoping to fix before deleting all the pays and having to do them again.
July 2022
July 2022
Hi @staceyd2,
Thanks for your reply.
My first advice would be to process a $0 Pay Run for all affected employees, wait till the report is accepted by the ATO, then check if the reports have been updated accordingly.
Do let me know how you go.
July 2022
July 2022
Had tried this for one of the employees already and nothing changed. Thinking I am going to have to delete and redo?
July 2022 - last edited July 2022
July 2022 - last edited July 2022
Hi @staceyd2,
So that I can investigate this further, could you please attach the Payroll Activity (summary) report, Payroll Register (summary) report, and the YTD Verification report (PDF) in your reply?
Please hide/remove any sensitive details that may be included in your screenshot.
July 2022
July 2022
I think these are the reports you are after.
July 2022
July 2022
Hi @staceyd2,
Thanks for sending those through.
Looking at the screenshot showing the EOFY window, I can see some of the employees that are not showing correctly have been terminated, were they also included in the $0 pay run? If they were not, they would need to be reactivated, the termination date removed from their card, then process a $0 pay.
July 2022
July 2022
There has been no termination dates put in the system for any clients.
The ones that are wrong are the ones that i have paid after the 31st March and changed their Gross wage from annual to hourly. None of those pays have come up in the final report.
July 2022
July 2022
HI @staceyd2,
Apologies for the late reply.
Could you please confirm if the PAYG is also showing incorrectly on STP for those affected employees? or is it only the gross amounts that are not pulling through?
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