Payroll deductions included with Net pay

[wkswhc]

I made deductions in 2 employees payrolls and when they were paid they were paid the calculated Net Pay  amount + the deductions and I have tried to find in the various setups of Categories etc why that happened

[Steven_M]

Hi @wkswhc 

If you would like to have the following setup of wages minus deduction and then have that value taxed you would complete the below steps:

1. Navigate to Payroll>>Payroll Categories>>Deductions
2. Select the Deduction category
3. Select the Exempt button (top of the window)
4. Tick PAYG Withholding
5. Select OK and OK

If you would like to have the following setup of wages that are taxed and then have the deduction you would use the following steps:

1. Navigate to Payroll>>Payroll Categories>>Deductions
2. Select the Deduction category
3. Select the Exempt button (top of the window)
4. Ensure that PAYG Withholding is NOT ticked
5. Select OK and OK

[wkswhc]

Stephen

Thanks for the reply. The Deduction was after tax and the Exempt box was not ticked. In simple terms what I assumed would happened and what happened is below

Assumption

Pay                 $100

Tax                 ($25)

Deduction     ($10)

Net Pay         $65

What Happened

Pay                 $100

Tax                 ($25)

Deduction     ($10)

Net Pay         $75 ie Net Pay + Deduction

I can find any audit trail to check why this happened

[Steven_M]

Hi @wkswhc 

Typically, all values included in the pay would be impacted the Net Pay of the employee.

In your case, you are indicating with your example that the net pay hasn't been impacted by that deduction amount. So we can investigate more closely we would need to see a screenshot of the actual pay transaction i.e. the Pay Employee window showing that impacted transaction.

Also, knowing what is currently occurring when you go to record a pay would be good to know. The reason being is that you may have already corrected the error within the software - the software will always do it based on the current settings you do have.

As to whether there is an audit trail, there is no audit trail of when a payroll category has been updated or changed within the software. However, if it is not working as expected for the current setup we would need to know so we can investigate more closely and pass onto the required teams for further analysis. 

[wkswhc]

Given the nature of the payment can I PM the file to you

[Steven_M]

Hi @wkswhc 

If required, you can send me that information in a Forum private message.

Please note that you will need to ensure that information is contained in image files and you would need to use the Photos option to upload that if you wish to provide that information via private message.