Something went wrong error

[Northaven]

Hi,

We are recevng the following error when trying to send an update event to finalise the payroll for the year:

Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 1dcf4add-289b-4bd0-8c9b-2abe9b11cfd0.

How do we fix this?

[Doreen_P]

Hi @Northaven 

Thanks for your post and Welcome to MYOB Community Forum.

To further assist you with this, kindly send me a private message with the following details:

• Serial number
• Name of the primary contact and email address
• Business name
• Company File ID (Help > About MYOB AccountRight)

Best regards,

Doreen

[Doreen_P]

Hi, @Northaven 

I would like to follow up on the requested details to further assist you with your concern. If you are still experiencing the issue, please don't hesitate to reply or send me a private message and we'll be happy to assist.

Best regards,

Doreen