YTD Verification Report Incorrect

[KCPS-19]

Our YTD Verification Report generated in the Payroll Reporting Centre is missing the total from a payrun in December that pays out the unused leave for a terminated employee. This payrun is listed as Accepted in the Reports section of the Payroll Reporting Centre and all of the reports add up manually to the correct amount specified in both the Payroll Activity Summary and Payroll Register Summary.

The Summary of Payments report for that employee is also missing this amount.

Another employee was terminated on the same day and their payrun amount for unused leave was included. I have checked the payroll categories and they seem to be correct.

[Sam_R · Accepted solution]

Hi @KCPS-19,

Thank you for your post. 

In this case, I would reactivate their card, remove their termination dates, then process an Update Event/ $0 Pay Run to push through and update their totals to the ATO. 

Once you're happy with the reports, you can enter the termination dates back into the card file and continue to finalise your payroll year. 

If you require further assistance with this, please do reach out.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.