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January 2023
January 2023
I have spent quite some time customising the columns on our Customer Card - a great feature and one I have promoted internally. Today I opened up MYOB and all lost and it has defaulted to original columns. This feature is great but a waste of time if it defaults back - I checked and it has done the same for other staff.
Any idea why this happened - it's been fine for months.
January 2023
January 2023
Hi @Louisev_v4
If you want the width size to be remembered, please follow the steps given:
Kind regards,
Komal
MYOB Community Support
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January 2023
January 2023
HI
Thank you - all seems a bit complicated as I have had these adjusted columns for more than a year and overnight it changed - by the way it's not the columns widths it's adding new columns from customise. I have never had to do your suggestion as below as they have been retained without the effort.
Overnigtht I have lost my addtional columns - I will try your suggestion to see if it will keep my preferences
January 2023
January 2023
Hi @Louisev_v4
The above suggestion is for retaining column width, however, if you are adding additional columns it not might work.
An alternative might be clearing AccountRight cache, adding those additional columns and checking if they are remembered.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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