Converting and order to an invoice

[Lee6]

I have created an order and then converted it to an invoice without a problem. It generated the next invoice number automatically. When I try to email this converted invoice it says Error - "You are not able to edit this transaction" I can't save the created invoice or send it. I'm using Accountright Plus 2022.1.0

I have now tried to delete the quote and it won't let me. Same error message.Thx

[Lee6]

I have now tried to delete the quote and it won't let me. Same error message.

[Sam_R]

Hi @Lee6,

Thank you for your post and sorry to see no one has responded earlier!

Please navigate to the 'Setup' dropdown > Preferences > 'Security' tab > 'Untick" the "transactions cannot be changed, they must be reversed" setting and click 'OK' to save. 

Let me know if you still encounter this issue after the above setting is changed. 

Cheers,

Sam