Invoices bounce back

[Janine5]

Please help,

Below is what we get if we email an invoice to a client.

Sorry, email delivery was unsuccessful.

Subject: Invoice 9445316; From Tint A Car Fremantle

Sent: May 3rd 2022, 11:59:16 am

Message: Please contact us immediately if you are unable to detach or download your Invoice. Thank you.

Diagnostic-Code: rejected

[Janine5]

Hi there,

We are still experiencing an issue sending invoices to one of our biggest clients.

The Client says other companies send invoices via MYOB & Zero with no problem.

Below is what we recieve back (I've talen out the clients email for privacy)

Sent: May 3rd 2022, 12:00:09 pm
Sorry, email delivery was unsuccessful.
Subject: Invoice 9445316; From Tint A Car Fremantle
Message: Please contact us immediately if you are unable to detach or download your Invoice. Thank you.

Diagnostic-Code: rejected

[Melisa_D]

Hi @Janine5, 

Thanks for your post. Can you please send me a private message with your product serial number and the clients email address so I can take a look into this for you.