Statements: Email or print option

[Corinne2]

Hi

I have emailed statements to clients, but they remain in the list to be emailed.  I have done all that has been suggested on MYOB help desk.

How do I get rid of the statements after they have been emailed/printed, so that I do not end up with a list and having to go through them each time

[Steven_M]

Hi @Corinne2 

What you have described is normal software behaviour for the Print/Email Statements window.

Unlike other Print/Email windows, the list is populated based on all customer cards with an active card balance therefore customers will appear in the window even if you have printed or emailed a statement for them already in the period.