Unfairly difficult to cancel MYOB AccountRight Live Standard

[3679177]

I have been trying for ages to get through to the call centre to cancel my subscription.

NOBODY WILL ANSWER.

THIS IS NOT ON AND I WILL MAKE TROUBLE.

My next call is to Consumer NZ of which I have membership.....they are looking for more bones to chew....this is perfect and the pubilicity will be massive.

Someone had better get onto this pronto......

[ChrisMYOB]

Hello @3679177 

Welcome to the Community Forum.

I'm sorry you have had the experience with our phone-based team.

I will be more than happy to assist. Can you please send me a Private Message containing the following:

• Business name
• Serial number
• Your full name
• Reason of cancellation