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ccds's avatar
ccds
Contributing User
2 months ago

cant open file

Hi there, I can't open my company file and it says that back up is in progress.

I have tried signing out and signing back in again however it still doesn't open. Help please!

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  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 months ago

    Hi ccds,

     

    Thanks for your post, and my apologies for the late response. To assist you further, could you please verify the last 4 digits of your serial number and the company file ID (Help>>About AccountRight)? We're looking forward to your response.

     

     

    Kind regards,

    Shella