why reversed invoice still showed as unpaid

[hongma]

Hi,

I revered a invoice (by right click on the invoice and reverse the invoice) ,  but for some reason it showed in the client's account as overdue invoice. Did I do anything wrong? what should I do to fix it?

Thank you.

[Mike_James]

Hi @hongma , welcome to the forum. The reversal is a separate transaction, actually a credit, and the credit must be settled against the original invoice, then they will both disappear off reports. Go to the sales register, select Settle Returns and credits tab, then find the credit, select it and choose Apply to invoice. Complete the following screen and record that. 

[hongma]

Thank you very much, Mike_James.