Mike_James
Ultimate Cover User
Joined 18 years ago
User Profile
User Widgets
Contributions
Re: Edge appearing without warning after repeating online authentication
Hi eJulia , I couldn't agree more, the communication to existing developers has been pitiful. You would have thought after the debacle in August 2024 that this lesson would have been learnt, but it seems not. The reference to March 2025 is because the API authorisation changes (file-specific, scopes, admin-level approval and annual renewal) were made mandatory for all new API keys issued after that date. So it's not like the new processes have only just arrived on the scene. The work being done by existing developers to accommodate these changes would probably have accelerated over the Christmas/New Year period, yet support staff were on leave until 19th January. MYOB needs to rethink their support coverage.26Views0likes0CommentsRe: Edge appearing without warning after repeating online authentication
Hi eJulia , API support will have to answer your query about Edge, but regarding the upcoming changes, in addition to the info at developer.myob.com we've found a couple of useful web pages at apisupport: https://apisupport.myob.com/hc/en-us/articles/13065472856719-MYOB-OAuth2-0-Authentication-Guide-Post-March-2025 https://apisupport.myob.com/hc/en-us/articles/12861196770447-Retrieving-Company-File-GUIDs-via-MYOB-API We think the Edge issue may disappear, but it will depend on your authorisation process.29Views0likes0CommentsRe: Sales and purchases not recording
Hi Migrationexpert , can you confirm that you have followed the exact procedure mentioned above, copied here: Take a backup of the offline file Open the affected company file. Go to File > Back Up. Save the backup locally Close AccountRight when backup is done. Clear the AccountRight cache (on the PC) Make sure AccountRight is fully closed (no company files open and not running in the background). On the keyboard press Windows + R. Paste this path and press Enter: %localappdata%\MYOB\AccountRight\Current\Cache In the folder that opens, press Ctrl + A to select everything, then Delete. (This only deletes temporary cache files, not the company data.) Uninstall and reinstall AccountRight Uninstall the current AccountRight application. Download and install the latest version (25.11) of both PC Edition and Server Edition of AccountRight. You may download it on this link: https://www.myob.com/au/support/downloads?page=1 Once both versions are installed, open the PC edition and restore the backup you have created. Try entering a transaction to check if it will record.22Views0likes2CommentsRe: Cloud API 2025.11 incomplete retrieval of sales invoices entered in advance
After further research I have concluded that providing x date or date range retrieves the data for exactly that date range. Use of OrderBy when using Top/Skip avoids all the other issues. This should be made clear in the API documentation for those like me who have not learned this lesson already.126Views1like0CommentsRe: Cloud API 2025.11 incomplete retrieval of sales invoices entered in advance
This query was submitted to the API support team, and their answers (so far) are: The theory about the invoice date being treated as entered date is not correct, so this can be ignored. When top/skip are used, OrderBy MUST also be used, eg OrderBy Date asc, UID asc. (My note: the API documentation does not state this). The sequence of parameters should be filter, orderby, top, skip. My comment: we rely on the URL per the NextPageLink value. Will this include OrderBy if it appears in the original URL? Querying a local file goes through a very different process with "more stable/consistent ordering characteristics". "MYOB has previously stated that datetime values in Filter clauses are treated as UTC". (My comment: have not seen this as such. Therefore (I assume) to extract an invoice dated "2026-01-16T00:00:00", the filter value would need to be "2026-01-15T23:00:00" from NZ, ie local time less 13 hours.109Views0likes0CommentsRe: Converted to AccountRight Plus for use on a Mac...
Hi kd175 , thanks for these comments. I see you meant that your file is local, sorry about that. I don't think 6GB is enough for Parallels. I would increase it to 8GB immediately, then test the result. Also try with 10GB, unless you have heavy-duty Mac apps that have to run at the same time. I had mine set to 12GB, but then I wasn't using the Mac for anything else significant. Parallel's help topic is here: Improve virtual machine performance on Mac Is your data file actually on a local drive, or is it in your iCloud drive (which is in the cloud, n'est-ce pas?). I would make sure it's on a local drive. Do you have time machine or any other back-up software running continuously? Try excluding the AccountRight program folder. This used to be a key step to improve AccountRight's performance in Windows.83Views0likes1Comment