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Exo Business: Error when emailing
Hi, there seems to be an issue when emailing quotes or invoices where it pops up with a blank Error message like the below: We have tried reregistering the mapi dll but seems to work intermittently then comes up with this error again.
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EFT payments Undeposited Transactions postings
A client has a large balance in the undeposited transactions account, that has been mainly used for EFT payments from cash account customers via Bank batch. Can someone confirm the usual postings I should be seeing for through payment in the clearing account (Undeposited Transactions), then recorded in the bank account and…
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General Account Read Only Access in MYOB EXO
Morning, We have activated the user profile below for one a User Profile. GL Account Read-Only Access Enable this profile to restrict users Read-only access in GL Account screen. GL_READONLYACCESS, Profile Type - User, Default Value - N, Program Names - (Exonet 6000), Module Name - (General Ledger), Keywords - (), Field…
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Exo Business - Conversion failed when converting date and/or time from character string. - Septe ...
mber dates - New Zealand - Windows 11 & Windows Server 2025 We're aware that New Zealand users of Exo Business may experience issues with their software when dealing with September dates. These are most obvious in the Sales Order screen where attempting to save a sales order with a September date will generate the message:…
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PTRS changes in recent release 2025.1
Hi all, I've just installed and set up the latest MYOB version for an Australian customer who uses PTRS (Payment Times Reporting Scheme). According to the release notes, this version includes the necessary updates to comply with the latest Australian Government changes. From a consultant’s perspective, I’d like to confirm…
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EXO Demo database SQL backup
Hi - I require a sql backup of EXO demo database for our Integration testing at Phocas I did receive a copy about 4 years ago (thanks Carl Brooks) but unfortunately my development vm is not available and I need to ask again - Many Thanks
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Migrate MYOB Exo to Xero
We are looking to change from MYOB Exo to Xero. What reports in MYOB Exo do I download that will cover all the required fields in the Xero templates? We want to be able to transfer details from historical transactions to cover 5 years, including GL codes. I can run the audit report but it only prints as hardcopy. I need an…
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Delete Asset from Fixed Asset Register
I am hoping someone can provide some guidance. I have just started in a new role and this is the first time using MYOB EXO fixed assets. When reconciling with the GL, I found an asset that came up in the list that had not been added to the asset register so I added it to get That specific GL account to reconcile. I have…
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Creditor Due Date Report
I am new to EXO and cant seem to find a report to run for Creditor due date - I want to run a report on a Monday that shows me the Invoices and amounts due from that Monday to the Friday, is there such a report in exo?
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Customer specific delivery options
Hello Can I get Exo to automatically add an item to an sales order, based on the customer? IE when I do a sales order for Regional Customer Pty Ltd, it automatically adds the stock code "regional delivery charge" But if it is a sales order for any other customer it doesn't add this item. Thank you
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Non stock items purchase GL Code is GRNI account - is this correct?
A client has non stock items set up with the Purchases GL Code as the Stock Clearing (GRNI account) Stock items are set up with Purchases GL Clearing Code set up also as the Stock Clearing (GRNI account). Non stock items are purchases for jobs or freight costs. I thought this looked wrong but then was looking at the Demo…
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Non admin windows users cannot email remittances from Myob Exo
Users are using rdp to access terminal server and use exo, which is located on another server. If the user is an admin user on the TS, they can email creditor remittances. If they are not an admin user, they are not able to email. Previously this issue was fixed for them with a script to amend permissions and policies but…
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Creditor transactions TAXRATE_NO = 0, what does this mean?
When reviewing taxrate numbers, there is no TAXRATE_NO 0. What does it mean when a creditor transaction has TAXRATE 0? Is a default taxrate applied according to certain criteria? Sorry I haven't been able to find the answer to this in the user manual.
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Customising GL Detail Report to add a field to identify original transaction - INVNO for Jobs no ...
t helpful and GLTrans Transtype field is blank A client of mine is struggling to reconcile data on the GL Detail Report and requested if we could add a common field to make it easier to find transactions originating from the same source transaction. For instance Inwards Goods Receipts or Purchase Invoices that are from the…
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Can't Access data using API
Hello, I have setup my Exonet software into my local system and i want to integrate data from MYOB Exo to HubSpot. Now, I have register an app into Developer portal and created Access Token but not sure which URI is going to use for API call. As this document says - https://developer.myob.com/api/exo/endpoints/contact/ we…
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Fixed Asset Rolled over twice
Hi, Can anyone help regarding the FA that was accidentally rolled over twice? How to roll it back to the current year before calculating depreciation for July 2024. I can't seem to see Period to modify in the system, also tried to check in the SQL. When doing depreciation in July, the below error was prompted.
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Exo API service restart may be required this morning.
Hi all, After some scheduled maintenance some customers are reporting problems accessing the Exo API via the Cloud Relay service. If you are having problems with the Exo API this morning, please try restarting the EXOAPIProviderService on your server, this should restore full functionality.
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Way to check for external 3rd Party Integrations
Hi I'm fairly new to Exo and am planning a server migration for a client. In another product I use, there is a location to where you can see some of customisations and external application integrations (for various reasons, not all types of customisations show up). However, it's still a useful additional check alongside…
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MYOB Exo Business - Process D/Cs Before Generating Proposed Payment Run Report
Hello, Our company utilises MYOB Exo Business. On the Creditors Payment Batch Processing section, after finalising and reconciling the payments to generate the aba file, part of the process is to generate 2 reports under the REPORT tab: 1. View All Outstanding Payments (Released) and; 2. Proposed Payment Run. I had made…
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Myob Exo - Duplicate Creditor Batch - Major BUG
A duplicate creditor payment batch was accidently processed by one of our staff and instead of the creditor invoices now showing as overpaid, EXO has just applied the duplicate payment to the invoice/s (increasing the invoice amount). How do we reverse the direct credit batch? We only have an option to reverse a cheque…