Payroll processed twice

JessS

Our payroll has been processed twice.  Only one bank file was created and paid, however there are two lots of everything in payroll transaction journal.

 

how do i go about deleting one of the payrolls?  some of them have the blue arrow and some have the grey arrow so im not sure which one i should be deleting. 

 

There is also a double up in super as well, which im assuming will be fixed once one of the payrolls is deleted.

 

Please help.

Neil_M

Hi @JessS

 

Within AccountRight a blue arrow means that the transaction has not been used in a subsequent transaction, such as including it in an electronic payment transaction. Given that the pay has been included in an electronic payment, this would mean that the grey arrow transactions were the ones included in that bank file.

 

The blue arrow payroll transactions should therefore be the duplicates and capable of being deleted. When they are they won’t appear in the Prepare Electronic Payments window nor will they appear in the superannuation window to be paid