MYOB Online BAS Lodgement Problem

Paul_Russell

Trying to lodge the BAS Online via BAS Link but get an error message about the G1 field despite it being correct.

 

Please advise how I overcome this?

 

Regards

Paul

BAS Validation ERROR.jpg

BAS Validation successful.jpg

Paul_Russell

Thanks Hayden

 

This was an interesting exercise:

• firstly having to defer the BAS lodgement with the ATO
• meantime, MYOB investigated the issue then your Develoers provided the likely cause (data/info feed from the ATO being incorrect)
• armed with that MYOB feedback, was shunted from pillar-to-post by the ATO becasue your Developers gave me a contact number that I simply could not use (not being a Tax Agent) to nobody at the ATO understanding the information your guys provided

• after several call shunts I phoned the 132 866 Business Line again where a chap cold transferred me to Jane in General Tax Advice !!!!!! but finally somebody who wanted to assist and appeared to understand the issue

• at no stage would anybody in that series of calls to the ATO provide me with a number (or transfer me to a 'system area') where I might then be able to forward your technical email so that it would be "tech speak to tech speak"!!!!

• Jane (ATO) stated that ours, being an Annual BAS for GST, was not available for lodgement via your portal so I manually lodged it instead!
• your Developers are going to take it up directly with the ATO as there are many un-answered questions with this issue.

Please Close this ticket.

Paul