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Payroll setup

Ajp1902

I'm setting up payroll for the first time and have entered details for each employee, including pay typews, rates and periods. When trying to do a pay and click on "process all employees paid [fortnightly]" none of the employees appear (all are set as fortnightly). What have I missed ?

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Accepted answers

amylee91

Hey @Ajp1902

This can be caused by a few things, one being your user roles,

If you go to set up and user access -

if you click on the name you sign in as - you should see on the bottom right hand corner area - listed several roles ie administrator, payroll , sales etc

Make sure you only have one role selected

IE administrator , having multiple can cause conflictions.

Also check in the Employee card that the employees (under payroll details - wages) say fortnightly, also that they have start dates aswell.

i have attached some support notes which should help

setting up payroll

http://help.myob.com/wiki/x/doBW

http://help.myob.com/wiki/x/HYBW

Regards

Amylee

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