Hi,
We have overpaid superannuation for an employee over several months. I have made an adjusting VOID pay entry to reduce the super payable, manually doing this at the end of a month to avoid impacting the next month's $450 calculation.
The super fund has now refunded the overpayment but I'm struggling to work out how to process the transactions.
This reverse and reprocess procedure doesn't really apply because I don't need to reprocess the payment: https://help.myob.com/wiki/display/ar/Reversing+and+reprocessing+superannuation+payments
I'm not sure this one really applies either: https://community.myob.com/t5/AccountRight-Staffing-and/Reversing-payroll-after-using-Pay-Superannuation-in-MYOB/m-p/404333#M24664 because it says "If you are not getting a refund from the Super Fund, there is no need to process this negative payment for now."
We did get a refund so I need to process the negative payment.
I thought it might be as easy as recording a Pay Super entry with only the negative transaction selected, and not authorising it. However, trying to do that I get a little red X on the screen but no more information if I hover over it.
The Pay Liabilities screen also doesn't allow me to process a negative payment.
How do I clear out the negative super transaction to match to the refund received from the super fund?
Thank you in anticipation. 