Hi,
We have a scenario where RDO entitlements are only accrued when an employee works over a certain amount of hours per week. Therefore we set the Calculation Basis as User - Entered Amount per Pay Period.
We are then using a 3rd party application to create timesheet entries for each Employee via the MYOB API.
When an employee has worked enough hours for the week to accrue RDO hours we pass -2 hours into the associated Wage Category. This correctly adjusts the Year To Date and Total figures for the entitlement.
What it does not do is print the 2 hours as an accrual on the Pay Slip.
The only way to get the RDO accrual to appear on the pay slip is to manually add the hours. Given that 99% of the process is automated this should not need to be done manually for every employee.
The Entitlement has Print on Pay Advice checked and Include all YTD amounts and entiltlement balances is also checked at system level. Why is it not showing on every pay slip?
Regards
Anthony