nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

long service leave

Tina1959

I am getting a warning saying that there will be a negative balance if I pay long service leave - I want to pay 6.5 hours and there is a balance showing of about 55 hours - why am I getting a warning notice? The warning says there is a current balance of negative 35 hours but when I look at the actual staff entitlement record it says there is a balance of positive 55 hours. Also if paying 6.5 hours would leave a balance of negative 41 hours why did I not get a warning in last weeks payroll run?

Find more posts tagged with

Accepted answers

Tracey_H

Hi @Tina1959

Thanks for your post. We are aware of an issue in 2020.2 where paying employee leave is generating the message Paying this leave will result in a negative leave balance for <insert employee name>. This issue is currently being investigated by our developers.

The warning message is being displayed incorrectly and the underlying figures will be correct. If a user proceeds with the pay the employee’s figures will be updated correctly and they will have the correct balance displayed on the pay slip. Reports and the employee's card file will also show the correct figures after the pay has been processed.

As long as the employee has enough leave to cover the amount of leave being taken, the warning message can be safely ignored. It is only the warning message that is displaying incorrectly.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

All comments

SuezyM

Hi,

Its now November and a couple of updates have gone through since the original answer was provided about long service leave showing negative balances. Mine is still showing negative balance after entering balances and payment. Your developers were looking into it back in June, can you advise what is happening with this Error please.