Payroll,

Sue7

At the beginning of this financial year I had to change one of our casuals to part-time.  What I hadn't noticed was that MYOB was not paying her the correct tax rate. Luckily the manager noticed this and I have since had to go through the whole financial year to adjust all her pays. 

 

I would like to know if anyone else has had this problem and what MYOB is going to do about it. This is ridiculous and has cost me a lot of time and effort, she ended up having underpaid the ATO nearly $3000.

 

Tried to speak to someone last week and after having been passed on to three different people the last one basically admitted that she didn't know. Please have people answer the phone that know what they are speaking about. I even gave her access to the computer

 

My name is Suzanne Jackson  Serial number xxxx xxxx 0900, my mobile is xxxx xxx 133

 

Please have someone competent get back to me and don't waste any more of my tim

 

Regards

 

Suzanne Jackson

Tracey_H

Hi @Sue7 

 

Thanks for providing that information. From looking at those payslips I think I can see what the problem is.

 

First payslip: 

Gross amount is $1013.64, according to ATO tax tables the tax withheld amount on $1013 is $187

If you add up

Base Hourly               $679.18

District Allow - Bar     $16.38

Overtime (1.5x)          $70.26

Shift Allowance          $19.47

The total is $785.29

The tax withheld amount on $785 is $108, which is the amount withheld in this pay

 

Second Payslip

Gross amount is $877.00, according to ATO tax tables the tax withheld amount on $877 is $140

Again add up

Base hourly           $632.34

District Allow         $14.41

Shift Allow             $19.47

The total is $666.22

The tax withheld amount on $666 is $73, which is the amount withheld in this pay

 

It appears that in both pays the payroll category, Justine Sunday, has been excluded from the PAYG calculations. I would recommend checking that payroll category and making sure it has not been ticked exempt from PAYG withholding. I'd also check that the YTD amounts in STP are correct for that employee as making a payroll category exempt from payg will exclude it from STP.

 

Please let me know how you go with this.

 

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