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MYOB Team Unable to submit timesheet

gilligan

We have a team member trialling MYOB Team prior to rolling out to all staff. On attempting to submit the first timesheet the following message has appeared- "Sorry we are unable to submit your timesheet. Please try again later or contact your manager" There seem to be a few comments of this nature on the Community. Is this a major glitch?

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gilligan

Thanks Komal- all was set up correctly and a previous sheet had been submitted with no issue. We deleted the problem sheet and re-entered it, and were then able to submit.

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gilligan

Hi Melisa,

Thank you for your reply. Our team member turned phone/app off/on. No joy.

Melisa_D

Hi @gilligan,

Thank you for your post. Can you please get the team member to close the app, re open it and attempt to submit the time sheet. Does it submit ?

Please do let me know how you go.