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Emailing payslips in MYOB payroll

Gail206E

For no apparent reason, I am no longer able to email payslips and I have tried all 3 email options offered. If the Outlook email window has appeared, the payslip is not attached so I am thinking the pathway has been lost? I do receive an "activation error" dialogue box and have tried emailing with Outlook open and closed as suggested in previous posts. How to fix, thanks.

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Accepted answers

Melisa_D

Hi @Gail206E,

Thank you for the screenshot. This error can sometimes occur after installing a Windows update. It can usually be fixed by setting Payroll to "Run as administrator". Our help article Error: "Printer not activated error code -30 (or -41)" has instructions on how to run your program as administrator.

Do let me know how you go.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Melisa_D

Hi @Gail206E,

Do let me know how you go.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Gail206E

Error code.PNG payslip msge.PNG

Melisa_D

Hi @Gail206E,

Thank you for your post. So I can take a look into this for you, can you please attach a screenshot of the error that you receive.