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IRD No on Employer Deductions Report
Can you please insert the relevant IRD number onto the Employers Deductions Report. We know our address and phone number so this is redundant on the report, but the IRD number would be really useful when setting up the PAYE payment. We've requested this improvement since you dispensed with the official IRD form. Thanks.
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ACE Payroll
Is this product being decommissioned?
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Leave liability report showing balance for Holiday pay due ($) for a terminated employee
I have done a final pay for an employee, termination date was 28/08, and Annual Leave owed plus 8% accrual on earnings was correctly included in Final Pay (paid in pay run date 25/08). When I run the Leave Liability report for EOM August (31/08), and tick 'show inactive' employees, the terminated employee has a balance for…
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Leave liability report
I have just looked at the 'Leave Liability Report' for the first time. I have 'Holiday Pay Due' showing dollar amounts for several staff that left some years ago. They all have appropriate 'termination date' loaded and final payslips show 'final pay' calculations for all leave catagories. 'Leave Balance Report' shows them…
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Employment Leave Bill
With the proposed New Employment Leave Bill currently under discussion, I'd be interested to hear where MYOB is from a payroll provider perspective. Has MYOB started assessing the potential system changes that may be required, and is there any guidance on what payroll teams should be doing now to prepare if the Bill…
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Advance loan adjustment from Final Pay
Hi, Is there any way to deduct the advance (loan taken by employee) from their final pay? How to process the final payslip to recover the loan amount.
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Employee annual leave is not deducting from the annual leave balance.
We have recently migrated from MYOB Exo Service to MYOB Business Payroll. However, for salaried staff, I am unable to get the annual leave balance to deduct correctly. For example, if I enter 1 day of annual leave and 1 day of sick leave under “Holidays and Leave,” the system correctly shows the annual leave pay and sick…
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Amending Kiwisaver deduction from 01.04.26
Hi When processing the payrun on 01.04.26 the Kiwisaver deduction was made at 3%. IRD have picked up on this and require the amount amended to 3.5%. The payday was 01.04.26, but the pay week was w.e.29.03.26, so should I just explain that to the IRD, or make an adjustment?
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How do I change a Part time to Casual (NZ)
Please could MYOB help with I have the process or steps to change an employee to a casual including settling up holiday pay etc etc
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Updating Contractor GST details during an active pay run in MYOB
Hi, I am currently processing a pay run in MYOB business payroll that includes contractor withholding tax deductions, and I have encountered an issue when needing to update contractor details during the process. For example, when I receive a contractor invoice that includes GST, I need to update the contractor’s GST…
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Incorrect Employee classification after Migration from ACE Payroll to MYOB
Hi, We have recently migrated from ACE payroll to MYOB business Payroll. After completing the migration, I noticed that all contractors have been set up as permanent employees. Could you please advice if there is a way to change these employees to the correct contractor classification? Thank you!
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Deleting or removing pays from NZ desktop
Hi, How do I delete two weekly pay runs from the old NZ MYOB desktop payroll system (see screen shot)? While we were switching over to new NZ Acumatica payroll system I actioned parallel pay runs. The duplicate pays were not uploaded to IRD twice. I'd just like to remove them so that my EOFY reports are neat and I don't…
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Leave without Pay effect on Annual Leave
Employee taking 17 weeks leave without pay. Employee has so far accrued 1.06 weeks (43.58 hours) since his previous anniversary date of 22.12.2025 but when I change his anniversary date by 16 weeks as I have been advised that is what should be done his accrued holidays disappears. Is this correct? or will it start…
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Pay Rate report
Hi, I don't think there is a report showing individual employee pay rates but is this report being worked on to become available soon? I would have thought it's a pretty basic report required - ideally with date of last rate review included.
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MYOB Payroll 2025.1 & Decommissioning
FYI: MYOB Payroll 2025.1 - March 2025 MYOB Payroll 2025.1 updates the ACC earner levy rate, ESCT and extra pay tax thresholds for the 2025 to 2026 financial year. MYOB Payroll will be decommissioned on 1 April 2026. After this date, features, patches, compliance updates and support will no longer be provided. Visit our…
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Pay Slips & IRD Filing
Hi, Have just upgraded 9 Ace payrolls to MYOB. Overall approx 350 part time and 20 full time staff. In ACE I sent payslips out before IR filing and loading the bank. With 9 schools and many part-timers, plus a Tues evening work cut off and Wed payment, there was often a change of shift or late sick leave to adjust. Is…
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How to delete a duplicate pay run?
Hi all, I've just realized I ran a wages calculation twice in payroll. They were only paid once and it was only reported to the IRD once but I don't balance now. How do I delete the duplicate please? I've looked everywhere and can't see a guideline for how to do this with NZ Payroll. Thanks!
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Change in Annual leave hours due to change in weekly hours mid-tenure
Hi I have a question regarding how to adjust annual leave accumulation when an employee's hours change mid-tenure. When I updated an employee's weekly hours from 30 to 40, the system automatically recalculated their total accumulated leave as if they had been working 40 hours since the start of their employment. Please…
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Pay Run error
Hoping someone can help me. Some how I've done a pay run a week early! It's gone right through to pay day filing stage . How can I reverse it as the data is incorrect? Also does anyone have a ph number that MYOB answer to. I'm real new to MYOB so stuffing up like this & having no help isn't very helpful Merry Xmas
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Annual Leave Calc adding 8%
Just doing a payroll roll for later this week. One employee has had about 8% added to her hourly rate for her annual leave taken for Xmas and Boxing day so her pay is higher than normal. Other two employees have same pay as usual? NZ MYOB not open until the 5th of January. Can I change manually?