Hi, I'm wondering if someone can help me figure out this puzzle please?
3 staff were overpaid. The 3 pays were reversed however the funds had already been transferred through the bank. 3 new pays were created to reflect what their pays should have been. The next step should have been manually withholding the amount they were overpaid from their following pay.
Instead, another adjustment was made in the system on their following pay which has created a kind of double negative in the system.
Eg. $3000 (original pay) - $3000 (reversal) - $297.50 (further adjustment made on following pay) = -$297.50
This is causing the electronic clearing account to be out of balance. How would you correct this and what would have been the correct way to adjust it please?