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Superannuation payment processing

Fung280996

Hi I am having trouble to send superannuation to an existing AMP account. Keep getting message "Superfund detials entered invalid"

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Komal_S

Hi @Fung280996

This fund is available in the system with the following details. Please create a new fund in the system by going to Lists>>Superannuation Funds, give it a different Name to distinguish from the previous fund, link it to the employee's card, and then try processing the payment again :

Let me know how you go on.

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Fung280996

Hi Komal,

ABN 78 421 957 449

USI AMP0195AU

Thanks.

Komal_S

Hi @Fung280996

Can you confirm the fund ABN and USI so we can check the details on our end.

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