Client paid random payroll amount now the feeds don't match

Ronette

Client was in a hurry and just processed a random amount to one of the staff as I hadn't processed the payroll.  How do I match up/allocate the amounts so that they go to the correct accounts.

Tracey_H

Hi @Ronette 

 

Thanks for your post. You will need to process a pay for the amount that was actually paid. Then process an adjustment pay for the underpaid or overpaid amount.

 

This help article has instructions for handling overpayments and underpayments: Fixing a payroll overpayment or underpayment 

 

Please let me know if you need further help.

 

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