nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Employees address showing on bank recinciliation not their name

Nicol1

When we complete a bank reconciliation, the report is showing the payroll transactions with the employee's address not their Names. I am unsure how to fix this

Find more posts tagged with

Accepted answers

Sam_R

Hi @Nicol1,

In this case, could you try entering the name of the employee via their card file under Payroll details > Standard pay > memo > enter employee name?

Let me know how you go.

All comments

Nicol1

payroll screen.jpg

Nicol1

Hi Sam_R

I tried that and it just showed up as pay cheque. Something in the background of our payroll or banking reporting is dropping the name and has the Payee as the address and not name. Cant figure it out and cant find what is directing this to happen

Nicol

Sam_R

Hi @Nicol1,

Thank you for your post.

To show the employee's name instead of the address, please navigate to the Setup dropdown > Preferences > Banking > Untick the option 'display payee, rather than memo, in registers'.

Let me know how you go or if you require further assistance.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.