additional business - signed up for Bus Lite and it defaults to my existing bus

harks98

We are in the process of changing our business structure from Pty Ltd to sole trader. Went to set up a bus lite MYOB account for the sole trader business. When I click access your software now it takes me to our existing business for the Pty Ltd business.  I can't see the new sole trader business in there - I tried switch business and it's not showing. How do I set up a seperate business?

SamaraM

Hi @harks98 

 

Thank you for your post. If you have administrator access, you can view and change your MYOB subscription.

 

Here's how to add a new datafile:

 

1. Log into My Account (You can also get there from within MYOB by clicking your business name and choosing My account).
   
   
   

2. In My Account, click Manage my product.
   
   
   You'll see the list of available plans, including your current subscription.
   
   
3. Choose a different plan or add another subscription that best suits your needs.

Once this is done your new plan will become active and ready for you and your new monthly payment will start from your next bill.

 

If after doing this you still cannot see both businesses under switch businesses, feel free to private message me;  your full name, serial number (or client ID) and email address you have logged in with and I can check it has been created successfully. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.