emailing payslip

SGall

Hi Team

 

I have recently changed my email address to a generic payroll email, I have changed the email in "Users" to reflect that email, the payslips are still being sent from my personal email address.  Strange becasue I can see all the two factors email authentication is received via the new email but not the payslips, please advise where I need to go to to change the delivery email of payslips to the generic email address.

 

Thanks you for your assistance in advance.

SamaraM

Hi @SGall 

 

As well as Lisa's suggestion, you would also need to update it in the emailing preferences or outlook depending on the set up.

 

If you're emailing through Outlook:

• If you're emailing via Microsoft Outlook, emails from AccountRight will be sent from the default email address selected in Outlook.
• To change this email address, see Sending emails using Microsoft Outlook.

 

If you're emailing directly from AccountRight:

• Emails are delivered on your behalf using MYOB’s email server so will appear from *@apps.myob.com.
• You can change the reply-to email address in the email preferences (Setup menu > Preferences > Emailing tab > Reply-to Email Address).

 

Hope that helps and if you have any further questions please let me know.

 

 

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