Transaction matched in bank feed cannot be found in bank reconciliation

Question

Hi ,

I can find a bank transaction in bank feed and have it matched with a bank transfer I made.

But that bank transaction cannot be found when I tried to do the bank reconciliation.

I have only 1 bank account in bank feed, so the transactions should all be shown in bank reconcilition.

Please advise what I can do. I cannot match it with my bank ststement without that transaction.

Mabel

reconcile page.jpg

bank feed.jpg

mabelwmp · Answer

Hi Briony,

My case is wrong payment date entered. I just change the date and it appears in bank rec.

Hope this helps.

Mabel

Briony · Answer

Hi Mabel,

Did you ever get this resolved?  We are having the same issue, but with far more than one transaction missing from our bank reconciliation.

Regards

Briony

mabelwmp · Answer

HI @Yanike_S ,

I'll send you the bank statement in separate mail. Please advise accordingly. Thanks.

Mabel