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Receive an Error Message when I Try and Save a Matched Bank Transaction

Josckia

I match mutlitple transactions to a creditor payment in Bank Transactions and when I try and save the match, I get the following error message:

A problem occurred with one of the transaction lines that has a decimal amount. Please delete the line, add a new line, and try again.

There is no unallocated amount for the matched transaction.

I am unable to save the match. Please advise.

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Josckia

@weightlifterand @Yanike_S

The refreshing and resaving of the transactions did not work, I had to go in and record a supplier payment in order to able to amtch the amount.

Thankyou both for your assistance.

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Josckia

Please see attached screenshot. One is off the matched payment against the individial invoices, the other is of the error meessage that appears when the matched transactions are trying to be saved.

Screen Shot 2022-05-17 at 8.00.42 am.png

Screen Shot 2022-05-17 at 7.59.57 am.png

Yanike_S

Hi @Josckia

Thanks for your post. Could you add a screenshot of the transactions you are trying to match and one of the error message you are seeing?

Once I have these I will be able to investigate this further.