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SUPERANNUATION NOT CALCULATING EACH PAY

Ilda49

ACCOUNTRIGHT ONLINE - 2022.4.24.6510V

Since the last update each time I do a payrun for a 1 longstanding employee, the Super Guarantee does not automatically generate based on the gross wage and I have to manually enter the amount. The other staff super are being calculated correctly.

Employee card shows all the requirements to calculate Super are correct.

Please advise how this can be corrected.

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Accepted answers

Sam_R

Hi @Ilda49,

Thank you for your post.

If you were to create a test pay run with the dates as next month (4/7/22 - 10/7/22), does the superannuation then calculate accordingly?

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Ilda49

I just recorded a dummy pay run for July 2022 and the Super calculates correctly at 10.5% for this employee.

So what is the problem for June 2022?

Sam_R

Hi @Ilda49,

Thank you for your post.

If you were to create a test pay run with the dates as next month (4/7/22 - 10/7/22), does the superannuation then calculate accordingly?