Salary sacrifice not showing in my records after payroll processed

JoanneMcG

I have done my first salary sacrifice pay, the entire amount of $2500 was salary sacrificed, meaning the pay is nil.

I can't find any record of this transaction in Myob, I have run payroll reports, searched the individual's record, checked super reports etc and there is no trace of it.  The amount of super generated (ie $250) is not showing up on any reports either, its like the payroll transaction has disappeared.

 

Where else can I look for it?  I don't want to do it again as it was definitely done and saved, and the pop up report to ATO screen was signed, but when I check the Payroll Reporting there is nothing sent today.

 

The pay was for zero dollars, but $2500 in salary sacrifice, and $250 should be showing up for Super contribution.

Can anyone tell me what is going on/wrong? thanks

JoanneMcG

I had to ring Myob today to get this issue sorted, and it was a simple mistake on my part that caused the entries to not be recorded.

FYI - the pay cheque is $0.00 and Myob asks "do you want to record this" just before the ATO authority pop up screen appears - I was clicking NO instead of YES, so although it appears that its going to the ATO its actually going nowhere real quick because it doesn't exist.

I was just a little too quick when processing this yesterday, and obviously not paying enough attention, but when redone today, clicked YES to record, I was able to find all the records related to the two payslips -Yay!