RFBA not recording in Verification reports or payment summary

Question

Hi

I have entered the employees' RFBA amts into the eofy finalisation field, as I do each year.  The amt is showings on the screen but is not totalling at the bottom or reporting in either the YTD verification report of the PDF of the payment summary.

Could I have some feedback.

Thanks

shujing · Answer

Hi I finalised the payment summary , total FBT amount I entered show on bottom, but RBTA is still 0 in Verification reports and staff payment summary.

Therese · Answer

Hi

I did.  I had to finalise the payment summary and than wait for the ato to accept the finalisation.  Once that was done, it worked.  In one of the companies, I think I had to go out of it and than go back into it.

But all done now.  Hope this helps

viplynne · Answer

Hi Theresa

Have you found a solution for this problem yet - as I am having the same issue :)