YTD verification report does not match Payroll summary

Question

HI all, My payroll activity summary, Payroll register summary and trial balance all BALANCE.

BUT my year to date verification report does NOT macth my payroll summary.

I did a zero payrun and it adjusted the figures slightly, but they still do not match.

They are out for ALL employees.

I did assign new payroll categories in the last few months in preparation for STP2 - I feel like this must have something to do with it? I have never had this prolem before.

Please help!

thanks

Komal_S · Answer

Hi @Dan45

If you're still experiencing this problem, please do another void payrun dated 30/06/2022 for all the employees. If there are terminated employees, please remove their termination and then do a zero dollar payrun as @JOberg  mentioned.

Please let us know how it goes.

JOberg · Answer

We had a problem with ours as well and this morning I finally managed to sort it out. My issue was with terminated employees so I removed all their termination dates and ran a Zero pay which I lodged with the ATO. BUT before I lodged I had to go in and add their income type on the Tax tab of their Card file.

Now the issue has resolved - thank goodness as MYOB seemed to be doing nothing to assist.

I'm not sure if I needed to do the zero pay for the terminated people but I no longer had the option to lodge an update event on last year (ie 21/22)

I would recommend that you check all the employees have the income type.

Good luck

Cheers

Jeanette