Unable to process first payroll for 2022/23

Mary18

I need help please.  I am having payroll issues.  I cant process the first pay for the 2022/23 year.  It keeps coming up with this error. 

Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: ad9d81c1-7e6e-421c-a661-c4966bdf8c9d.

 

last 4 digits of my seriel number is 8429 company file id 2

Sam_R

Hi @Mary18,

 

Thanks for your post. 

 

I've just run the script over your file to resolve this, you should be able to process your pays.

 

Do reach out if the issue persists. 

 

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