Entitlements

Jennifer12

Good Afternoon,

Can anyone assist me with entitlements?

I have an issue where I am trying to update all part time and fulltime staff opening balances.

The Balance Adjustment for Cultural Leave is 70 hours, but when I click on it it doesnt allow me to enter the 70hours. any solutions would be appreciated. Am I doing anything wrong?

 

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ChrisMYOB

Hello @Jennifer12 

 

It could possibly be the email that you are using to log in doesn't have the right user access to be able to adjust the leave for employees. I would check to see what level of access your email log in has and if it has access. 

If it does have access, please close AccountRight and do the following:

1. Hold down the <Windows Key> and press the letter <R>
2. In the box that appears, type in: %localappdata%
3. Press <Enter>

Once you've done that, go to MYOB > AccountRight > 20XX.X OR Current (Depends on the version you're using) > Cache, and delete the contents of this folder.

After you have done the above, go to Card File command centre > Cards List, open an employee card > Payroll Details tab > Entitlements. Enter the opening balances (in hours) in the Balance Adjustment column.

 

Please let me know how you go.